FAQ

Registration FAQ

Q1. When is the registration period?

The registration period is from 27 June 2017 to 8 October 2017. Early Bird registration is from 27 June 2017 to 20 August 2017.

Q2. Can I sign up for the run on the day of the event?

We strongly encourage sign-ups to be done during the early bird registration period.

Q3. What are the modes of payment accepted?

For online registrations, payment by Mastercard or Visa is accepted.

Q4. Are Online Donations Tax-Deductible?

Yes, donations to TOUCH Community Services Limited are eligible for a 250% tax deduction for the year. To enjoy the tax deduction benefit, donors have to submit their donations to TOUCH by 31 December 2017 in order for it to be included in the tax assessment. Acknowledgement for tax deductible receipt is automatically given for donations $50 and above and only upon request for donations below $50. Iagree that by filling up this form, TOUCH can use my personal information for donation-related and communication purposes

Please contact us for more information.

Q5. How to make an Offline Donation?

A) Cash/Credit Card
- Make payment at TYA office:
Address: Blk 162 Bukit Merah Central #05-3545 S(150162)
Operating hours: Tuesday to Friday, 11am to 5pm.

B) Cheque
- Make cheque payable to “TOUCH Community Services Limited”, indicate for TYA Run & Raisin’ 2017 at the back of the cheque
- Post it to the address: Blk 162 Bukit Merah Central #05-3545 S(150162), Attention: TYA.

 

Run FAQ

Q6. What are the different run categories?

There are three run categories:

1.            10km Competitive Run

2.            5km Fun Run

3.            500m Family Run

Q7. Where are the start and end points of the run?

Both the start and end points will be located near the Singapore Sports Hub OCBC Square

Q8. What time does each run category start?

7.30am – 10km Competitive Run

8.00am – 5km Fun Run

9.00am – 500m Family Run

Q9. Can I participate in another category that I did not sign up for?

No. Participants are to take part in their registered category.

Q10. What time and where should I report to on the day itself?

Participants are encouraged to report at least 30 minutes before their allocated start times, at Singapore Sports Hub OCBC Square.

Q11. Where can I place my belongings during the run?

A bag deposit service will be provided. One Bib will be entitled to deposit one bag. The exact location will be confirmed again.

Q12. What will happen if I miss my flag off timing?

Participants will be given a 15-minute grace period from the allocated start timings, thereafter they will not be allowed to participate in the run. This is for better traffic control and other safety reasons.

Q13. Can I run without my number bib?

No. Runners without their number bibs will not be allowed to participate.

Q14. Is there safety coverage along the run route?

There will be first aiders on stand-by at all the waterpoints. A safety vehicle will also be on stand-by for any emergency activation. Injured participants will be transported back to the start point or to the hospital where applicable.

Q15. What happens if it rains?

The run will still continue if it is a drizzle. In the event of bad weather (with lightning risk), the Organiser reserves the right to delay the commencement of the run, shorten the run or modify the run course. However, should the bad weather persist, the Organiser reserves the right to cancel the run without any refund of the registration fee.

Q16. Where are the refreshments provided for the runners?

There will be water points located at every 1-2 km of the run route and at the end of the run.

Q17. Are there prizes to be won?

Yes. Prizes will be awarded to the Top 3 10km Competitive Runners (Males) and the Top 3 10km Competitive Runners (Females).

Q18. If I cannot make it for the run due to unforeseen circumstances, can someone else run in my place?

No. Registration for the run is non-transferable.

Q19. Can I get a refund if I fall ill on the race day and am unable to participate?

No, there will be strictly NO refund of registration fee in the event that a participant fails to turn up on the run day.

Q20. Do I get a refund if I choose not to participate in the run after registration?

No. The registration fee is strictly non-refundable.

Q21. Can I participate in the carnival if I did not sign up for the run?

Yes. The carnival is open to the public and you are welcome to visit the carnival booths.

Q22. Are there medals for Run participants?

FINISHER medals will be given to 10km Competitive Category runners who completes the race.

 

T-shirt/ Race Pack FAQ 

 Q23. What will I get for participating in the run?

Each participant will be given the following:

  1. Limited Edition Event T-Shirt
  2. Race Bib (Number Tag)
  3. *Timing Chip (Attached to the back of the race bib)
  4. *Finisher Medal
  5. *E-Certificate of Competition
  6. Sponsored Products

*For 10km Competitive Runners Only.

Q24. Can I change my T-shirt size?

Size selection is to be made during registration. Exchange of shirt sizes will not be allowed.

Q25. What is in my race pack?

Your race pack contains your number bib and timing chip (for 10km run participants only), as well as items from our sponsors.

Q26. When and where can I collect my T-shirt and race pack?

The event T-shirt and race pack can be collected from 28 – 29 October 2017 (Saturday & Sunday), 11.00am – 9.00pm. The collection venue will be at City Square Mall (Basement). Please refer to Race Pack Collection page for more details.

Q27. Are there other dates to collect my T-shirt and race pack?

No. Please collect them on the date stated. The organisers may / may not open a booth for T-shirt / race pack collection on the actual run day.

Q28. May I authorise someone to collect the T-shirt / race pack on my behalf?

Yes. He/ she will have to present the completed Letter of Authorisation, printed copy of the confirmation email, copy of participant’s NRIC/FIN/Passport and authorised person’s original NRIC/FIN/Passport.

For further enquiries, click HERE to drop us an email.